Remote Pharmacy does not accept insurance, HSA, HRA, or FSA at this time. If you have any additional questions, please contact us at [email protected].

Getting started with Remote Pharmacy is simple, fast, and 100% online.

• You’ll start your healthcare journey by answering a questionnaire, designed to gather insights into your health concerns and medical history. Your responses help us tailor our services to your unique needs.
• After completing the questionnaire, we'll match you with a licensed U.S. physician.
• Next, you'll meet for a free consultation to discuss your health concerns and goals in detail.
• If appropriate, your physician will prescribe medications or treatments that suit your situation. We provide continuous support and follow-up consultations to ensure you're on the right track to achieving your health objectives.
• Finally, we’ll ship your medication to your front door, making your healthcare experience as seamless and accessible as possible.

Unfortunately, we cannot accept returns of prescription products for reuse or resale, and all sales are final. However, if you feel we have made an error in the filling of your prescription, please contact us at remotepharmacy.com or call (435) 351-2380.

Remote Pharmacy, LLC
261 NE 61st Street
Miami, Florida, 33137
remotepharmacy.com

After your order ships, it cannot be canceled or returned. However, if you feel we have made an error, please contact us as soon as possible via your account or our contact page.

You can reach our customer support team through multiple channels:

• Email: Send us an email at [email protected]. We aim to respond within 24 hours.
• Phone: Call us at 435-351-2380 during our business hours: Monday - Sunday: 8:00am - 8:00pm EST
• Live Chat: Use the live chat through the patient portal for immediate assistance.

Remote Pharmacy does not accept insurance, HSA, HRA, or FSA at this time. If you have any additional questions, please contact us at [email protected].

At Remote Pharmacy, we take your privacy very seriously. All of your data is 256-bit SSL/TLS encrypted, and we take all proper steps to keep it secure. Please see our Privacy Policy for additional information.

Different pharmacies get pills from different suppliers. Our pharmacy will usually go with the supplier that has the medication in-stock at the time it is needed.

Depending on the supplier, medication may come in a different color, shape, or have different markings. Even though they may look different, they have been FDA-approved as a pharmaceutical equivalent to the branded product.

All Remote Pharmacy patients must complete a free online visit. Our licensed U.S. physicians assess your symptoms and make a diagnosis, writing you a prescription when appropriate. Your prescribed medication is then delivered via fast, free shipping.

Feel free to ask your assigned provider about new or ongoing issues after your initial diagnosis.

You can submit a request to increase your dose of certain medications. Please visit your member portal and email us at [email protected] to discuss.

Our Pharmacy Hub is located at 15600 NW 15th Ave, Miami, FL 33169. They can be contacted at (305) 731 2318. They maintain a license in 50 US states. Unfortunately, they cannot dispense sterile compounds in the following U.S. states: LOUISIANA, MISSISSIPPI, and NEW MEXICO.

Our partner pharmacy, GoGo Meds DBA Jungle Jims is located at 5484 Dixie Highway, Fairfield, OH 45014. They can be contacted at (877) 858-3784. They maintain a license in 44 US states.

Unfortunately, GoGo Meds DBA Jungle Jims cannot dispense sterile compounds and do not have a license in the following U.S. states: CALIFORNIA, DELAWARE, MASSACHUSETTS, MISSISSIPPI, NEVADA, NEW HAMPSHIRE, NEW JERSEY, NORTH CAROLINA, TEXAS, and WEST VIRGINIA.

Our clinical providers are Beluga Health c/o Jonah Mink MD. Feel free to contact them at [email protected]. Beluga Health, P.A., a Florida professional corporation, has its office located at 1321 Upland Dr., Suite 18399, Houston, TX, 77043.