Frequently Asked Questions

How do I inject my medication?
Can I change my dose?
What if I am already on Semaglutide, Tirzepatide or another GLP-1 medication from another provider and want to switch?
Does Remote Pharmacy accept insurance?
What’s the difference between oral semaglutide and injectable semaglutide?
Do I need to refrigerate my GLP-1 medication?
Are ED pills safe?
How soon will ED pills start working?
How long does ED medication last?
Can I take ED medications every day?
Will ED medication automatically give me an erection?
Why does my medication look different?
What is NAD+ and why is it important?
How long does it take to feel a difference?
How often should I use the nasal spray?
How long will one bottle last?
Is NAD+ therapy safe?
How does Remote Pharmacy work?
How can I contact your customer support team?
Is my data and information safe?
Can I increase my dose?
Who are Remote Pharmacy's partner pharmacies?
Who are Remote Pharmacy's providers?
What is your refund policy?
Can I cancel my order?
Does Remote Pharmacy accept insurance?
Can I use an HSA or FSA card for my order?
Will I automatically be billed for a new month?
Where does Remote Pharmacy ship to?
How long will it take to receive my medication?
My medication was shipped with ice packs, but they were melted by the time I opened it. Is it still good to use?

Weightloss

How do I inject my medication?
Can I change my dose?
What if I am already on Semaglutide, Tirzepatide or another GLP-1 medication from another provider and want to switch?
What’s the difference between oral semaglutide and injectable semaglutide?
Do I need to refrigerate my GLP-1 medication?

Erectile Dysfunction

Are ED pills safe?
How soon will ED pills start working?
How long does ED medication last?
Can I take ED medications every day?
Will ED medication automatically give me an erection?
Why does my medication look different?

NAD+ Therapy

What is NAD+ and why is it important?
How long does it take to feel a difference?
How often should I use the nasal spray?
How long will one bottle last?
Is NAD+ therapy safe?
How does Remote Pharmacy work?
How can I contact your customer support team?
Is my data and information safe?
Can I increase my dose?
Who are Remote Pharmacy's partner pharmacies?
Who are Remote Pharmacy's providers?
What is your refund policy?
Can I cancel my order?
Does Remote Pharmacy accept insurance?
Can I use an HSA or FSA card for my order?
Will I automatically be billed for a new month?
Where does Remote Pharmacy ship to?
How long will it take to receive my medication?
My medication was shipped with ice packs, but they were melted by the time I opened it. Is it still good to use?

Still have questions?

Email, call, or LIVE chat with our patient care team for more information.

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